SHIELD
Dispatch Active — 24/7 Emergency Response
87% of Water DamageGets WorseEvery Hour You Wait.
Licensed. Insured. On-site in under 3 hours.
< 3 hrs
Average Response
2,400+
Units Restored
98%
Insurance Approved
24/7
Always Available
Exhibit A
Water Damage Restoration✦Fire & Smoke Remediation✦Mold Encapsulation✦Insurance Documentation✦Tenant-Ready Repaints✦24/7 Emergency Dispatch✦Licensed & Insured✦On-Site in Under 3 Hours✦Water Damage Restoration✦Fire & Smoke Remediation✦Mold Encapsulation✦Insurance Documentation✦Tenant-Ready Repaints✦24/7 Emergency Dispatch✦Licensed & Insured✦On-Site in Under 3 Hours✦
Exhibit A
The Cost of Choosing Wrong
Every hour of delay is a line item on your final invoice. Compare your options before the mold clock starts.
| Criteria | ShieldEmergency Painter | General Contractor | DIY / Wait It Out |
|---|---|---|---|
| Response Time | Under 3 hours 24/7 including weekends | 2–5 business days If they answer at all | Whenever you start Every hour counts |
| Insurance Documentation | Full photo + written report Adjuster-ready file | Rarely provided Extra cost if available | None Claim likely denied |
| Mold Risk After 72 hrs | Contained on arrival Encapsulation protocol | Moderate — delayed start Mold grows while waiting | High — near certain Spreads to adjacent rooms |
| Cost Trajectory (72 hrs) | Fixed estimate, no surprises Locked before work begins | +40–60% for emergency rate Premium for urgency | +200–400% total damage Structural damage compounds |
| Licensed & Insured | Yes — verified on request Certificate of insurance | Varies Verify before hiring | N/A No liability protection |
| Tenant-Ready Finish | Guaranteed match & texture Inspection-ready handoff | Possible — depends on crew Quality varies widely | Unlikely Visible patches common |
| Scope Expansion Risk | Assessed upfront Full walkthrough on arrival | Frequent change orders Budget uncertainty | Guaranteed surprises Hidden damage missed |
Data based on 2,400+ Shield restoration jobs completed 2022–2026. Contractor and DIY estimates derived from IICRC S500 water damage standards and industry cost reports.
The table makes the case. Your clock is running.
Get Emergency EstimateCase File
The Numbers Don't Settle Out of Court
Every stat below is drawn from Shield dispatch logs, insurance adjuster reports, and verified client reviews. This is the evidence file — read it before you decide.
Exhibit B
<0 hrs
Average Response Time
Measured from first call to on-site arrival, across all 2,400+ jobs.
Exhibit C
0,200
Square Feet Restored Last Quarter
Q4 2025. Water, fire, and mold damage across 47 properties.
Exhibit D
0%
Insurance Claims Supported
Claims where Shield documentation was accepted by the adjuster on first submission.
Exhibit E
0.9★
Average Client Satisfaction
Across 847 verified reviews from property managers, adjusters, and homeowners.
Jobs by Damage Type — 2025
We've Seen Every Scenario
Water / Burst Pipe52%
Mold Remediation23%
Fire & Smoke17%
Other8%
Sworn Statements
Filed by People Who Called at 2 AM
These aren't survey scores. They're accounts from the moment the phone got answered.
Water Damage
“It was 11 PM when the tenant called about a burst pipe soaking through two units. I called Shield and they were on-site by 1:30 AM with equipment running and a photo report started. My adjuster had everything she needed to close the claim in four days. I've never had that happen before.”
Denise Okafor
Property Manager
Oakridge Residential Group — Detroit, MI
Insurance Claim
“I've worked with Shield on six claims this year. The documentation package they hand over — photos, moisture readings, scope of work — is exactly what I need to close without a second inspection. They've cut my average claim cycle from 18 days down to 7.”
Marcus Whitfield
Senior Claims Adjuster
Great Lakes Insurance Services — Grand Rapids, MI
Mold
“I noticed mold on my daughter's nursery ceiling on a Sunday morning. I was panicking. Shield answered immediately, explained exactly what they'd do, and had a crew there by noon. The room was clean, painted, and dry-checked before she came home from her grandparents. That kind of calm in a crisis is worth everything.”
Priya Nambiar
Homeowner
Ann Arbor, MI
847
Verified Reviews
4.9★
Average Rating
100%
Would Recommend
6 yrs
In Operation
Act Now
The Estimate Is Free.
The Delay Is Not.
A Shield dispatcher will call you within 15 minutes with a scoped estimate and an on-site arrival window. No obligation. No upsell. Just answers.
Emergency Estimate Request
Dispatcher responds in under 15 minutes
Prefer to Call?
(800) 555-4911
Answered 24/7 — average hold: 0 min
What Happens Next
01Dispatcher calls within 15 minutes
02Scope assessed over the phone in under 5 minutes
03Crew dispatched — on-site within 3 hours
04Work begins, documentation starts immediately
Verified Credentials
MI Licensed Contractor #LC-2019-4471
$2M General Liability Insurance
IICRC Certified — Water & Fire
6 Years, 2,400+ Jobs Completed